Last updated: 2025-06-02

1. Introduction

Cscore AB (“Cscore”, “we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, process, store, and share your personal information when you use our websites, participate in our events or tournaments, interact with our services, or otherwise engage with us.

This policy applies to all Cscore digital services, esports tournaments, live and online events, websites, social media, and applications. It complies with the General Data Protection Regulation (GDPR) and other applicable data privacy laws.

2. Data Controller

The data controller for your personal data is:

Cscore AB
Org. No: 559426-6917
Hantverkargatan 1c, 722 12, Västerås, Sweden
Sweden
Email: legal@cscore.se

In certain circumstances, Cscore may act jointly with subsidiaries, partners, or affiliates as joint data controllers.

3. What Data We Collect

We may collect the following types of personal data:

• Identity and Contact Data: Full name, username, email address, phone number, address, country
  
  

• Account Data: Login credentials, profile preferences, game statistics, user ID
  
  

• Technical Data: IP address, browser type, device, operating system, language
  
  

• Usage Data: Website interactions, event participation history, in-app behavior
  
  

• Financial Data: Payment information, billing address, purchase history (for merchandise or tickets)
  
  

• Communication Data: Emails, support chats, job applications, survey responses
  
  

• Media & Content: Video, photo, and audio recordings during events, social media handles
  
  

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide and operate our services, including account creation and participation in tournaments
  
  

• To organize and manage online and live esports events
  
  

• To process payments and issue invoices or refunds
  
  

• To provide customer support
  
  

• To analyze and improve our products, services, and user experience
  
  

• To send transactional communications and, where permitted, marketing emails
  
  

• To comply with legal obligations (e.g. tax laws, event licenses)
  
  

• To detect and prevent fraud, security breaches, or violations of our terms
  
  

5. Legal Basis for Processing

We rely on one or more of the following legal grounds:

• Performance of a contract
  
  

• Compliance with legal obligations
  
  

• Legitimate interest (e.g. event organization, IT security, analytics)
  
  

• Consent, when required (e.g. newsletters or promotional emails)
  
  

6. Sharing and Transfers

Your data may be shared with:

• Service Providers (e.g. IT infrastructure, payment gateways, ticketing systems)
  
  

• Event Partners and Sponsors (where explicitly stated or consented)
  
  

• Subsidiaries and affiliates of Cscore in the context of international operations
  
  

• Government Authorities or Legal Counsel, if required by law or to protect our rights
  
  

• Third-Party Marketing Partners, only if you have opted in
  
  

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.

8. Your Rights

You have the following rights under GDPR:

• Right to access – You can request a copy of the data we hold about you
  
  

• Right to rectification – You can ask us to correct inaccurate or incomplete data
  
  

• Right to erasure – You can request your data be deleted (“right to be forgotten”)
  
  

• Right to restrict processing – You can limit how we use your data
  
  

• Right to data portability – You can request to transfer your data to another provider
  
  

• Right to object – You can object to processing based on legitimate interests or direct marketing
  
  

• Right to withdraw consent – At any time, where consent is the legal basis
  
  

To exercise any of your rights, please contact [email protected]

9. Security

We implement technical and organizational security measures to protect your personal data against loss, misuse, unauthorized access, or disclosure. Access to your data is restricted to authorized personnel only.

10. Children

Cscore does not knowingly collect data from individuals under the age of 13. If you are a parent or guardian and believe we have collected personal data from your child, please contact us immediately.

11. Event Media and Photography

By participating in a Cscore event (online or live), you may be recorded in video or photography. Such materials may be used for marketing, broadcasting, or editorial purposes by Cscore or its partners. If you do not wish to appear, please contact us in advance at [email protected].

12. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominently posted on our platforms. Please review it regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

📧 legal@cscore.se
📬 Cscore AB, Hantverkargatan 1c, 722 12, Västerås, Sweden